pomello
Request a Demo
pomello

For families

The calm side of therapy, for parents.

Parents juggle school, work and more than one therapy. Pomello keeps them informed in the places they already look, so your team isn’t answering the same questions every day.

A week, from the parent’s phone

The right message at the right moment.

Each one is sent for you, on WhatsApp or email, in your clinic’s name.

  1. Monday, 11:02 am Booking confirmed The day, the time and the therapist, as soon as you book.
  2. Tuesday, 4:00 pm Reminder for tomorrow A day ahead, so nobody forgets.
  3. Wednesday, 3:00 pm See you in an hour A last nudge, an hour before the session.
  4. Wednesday, 6:15 pm Payment link The amount due and a link to pay by UPI or card.
  5. Wednesday, 6:20 pm Receipt Numbered and in your clinic’s name, the moment they pay.
  6. Friday, 9:40 am Session moved If you change a booking, the family hears about it straight away.

Their own page

Everything about their child’s therapy, one link away.

The family page opens from a link in any message. No app to download and no password to remember.

  • Upcoming and past sessions
  • The goals and next steps their therapist chose to share, to practise at home
  • What’s been paid and what’s due, with Pay Now and every receipt
  • A switch to pause or restart reminders
The family page on a parent's phone, in the clinic's name: the next session, upcoming and past sessions

What we never do

Respect, built in.

No app to install

Messages arrive on WhatsApp or email. The family page opens in the browser.

No password

The link is the key. Families never have to make an account.

No photos of clients

There is nowhere in Pomello to upload one. Progress is shown through goals.

No chat with therapists

Replies reach the clinic, so therapists keep their evenings and their own phones.

STOP means stop

A family can turn messages off any time, and they stay off until they say so.

Notes stay with the therapist

Families see only what a therapist chooses to share, never the private note.

See it with your own sessions.

A 30-minute walk-through of a practice full of sample data, on a call or a video call. Bring your questions and your messiest month-end.

Request a Demo Start Free for 14 Days