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pomello

Features

Everything a practice runs on. Nothing it doesn’t.

Six jobs, done properly, on the phone and on the laptop. Every feature is included for every person on your team.

Schedule

One diary for the whole practice.

Today on your phone between sessions, the whole team’s week on the laptop. Pomello knows who is free, who is off and what still needs marking.

  • Day, week and month, for you, a colleague or the whole team
  • Repeating bookings for up to 12 weeks, with a warning before any clash
  • Availability, time off and practice closures in the same view
  • Group sessions, booked once for every client in the group
  • Make-ups offered when a session is cancelled, and kept in a queue until they’re booked
  • Online sessions carry their join link; with Zoom connected, the meeting is made for you
Pomello's Schedule showing a therapy team's day, one column per therapist, with done, booked and cancelled sessions

Notes and goals

Notes that are faster than paper.

A note opens in a tap and saves as you type. Rate each goal while it’s fresh, and progress builds itself over weeks.

  • Autosave, lists and checklists, on any phone
  • Goals with progress rated every session
  • Share the goals and next steps with the family, never your observations
  • Notes due and overdue are counted on Home, so none is forgotten
  • A first draft from your own words, if your practice switches AI drafts on
  • A progress report with attendance and goals, ready to print. Never money, never note text
A saved session note on a phone, shared with the family, with observations, activities, goals and next steps

Clients

Every client on one page.

Sessions, goals, account and family on one page, so anyone covering a session knows where things stand.

  • A rate per service for each client, set once by an admin
  • Therapists see and book only the clients assigned to them
  • Enquiries tracked from the first call to admission
  • Archive a client when therapy ends, and find duplicates to merge
A client's printable progress report: attendance for the period, with no money and no note text

Families

Parents stay informed without asking.

Confirmations, reminders, changes, payment links and receipts go out on their own, on WhatsApp or email, in your clinic’s name.

  • Reminders a day before and an hour before each session
  • A family page with upcoming sessions, shared goals, the account and Pay Now
  • No app and no password; a STOP reply ends messages
  • Replies come to the clinic, never to a therapist’s personal phone
See what families get

Money

Two numbers you can trust. Earned and collected.

Earnings shows what sessions produce. Payments shows what families have paid and still owe, with the action on every row.

  • Only sessions marked Done count as earned; free sessions never skew the average
  • Projected earnings from what’s already booked
  • Outstanding by family, and a payment link to all of them in one go
  • Payment links through your own Razorpay account; receipts go out on their own
  • Cash, UPI, bank transfers and advances recorded in one ledger per family
  • A monthly CSV for your accountant, one row per client per session
Pomello's Payments page: what each family owes, with Send Link on every row

Team

Everyone sees what they need. Nothing more.

Admins run the practice. Therapists run their sessions. You decide who sees money, and the database enforces it.

  • Invite your team; they sign in with Google
  • Choose, person by person, who sees fees and earnings
  • Commission for consultants, with a rate history by month
  • Viewing lets an admin see Pomello exactly as a team member sees it
  • When someone leaves, their clients and notes move to a colleague in one step
Pomello's Team page with each member's role and money access

Your brand

Your clinic, front and centre.

Families never see a software company. They see your name, your logo and your colour, at your own address.

  • Your portal at yourclinic.getpomello.com, or on a domain you own
  • Your logo and one of eight accent colours, on every page and message
  • Your sender name and reply-to address on every email
  • Your own receipt numbering
  • “Powered by pomello” in one small line, at the bottom
Branding settings in Pomello: the practice's logo, colour and portal address

Also included

The details that make a day easier.

Resources

A shared shelf of guides, activities and forms your team links to.

Export everything

All your data as CSV and JSON, whenever you want it.

Install on any phone

Add Pomello to the home screen; it opens like an app.

Light and dark

Follows your phone’s setting, easy on the eyes at night.

Your own keys

Connect your own WhatsApp, Razorpay and Zoom accounts. Their bills stay yours, with no mark-up.

Indian time and money

IST, the 12-hour clock and ₹1,00,000, everywhere.

Sign in with Google

No new password for your team to forget.

Help from the makers

Email or WhatsApp the people who built it. We help with setup, WhatsApp, payments and your own domain.

Pricing

Pay for the people who use it.

No tiers, no locked features, no limit on clients or sessions. One price for you, one for each person on your team.

You, the owner

₹799a month

Or ₹7,990 a year. Everything Pomello does, for your whole practice.

Each team member

₹499a month

For each therapist or admin who signs in. ₹249 while they’re invited or switched off.

Prices in Indian Rupees. GST at 18% is added to every invoice.

Work Out Your Price

See it with your own sessions.

A 30-minute walk-through of a practice full of sample data, on a call or a video call. Bring your questions and your messiest month-end.

Request a Demo Start Free for 14 Days